Social Security

_{Here is a caution! This is a rant. Read at your own risk.
Since my retirement (2002), I have been a recipient of the federal Social Security benefit – the retirement benefit that I paid for for twenty-four years. I was still working in a State job, and at that time, I received my full benefit. When I retired from a State job that was covered by the Public Employee Retirement Association (another retirement benefit that I paid for), my Social Security was reduced by one-third. Double-dipping was the reason given. Not allowed to receive retirement from the feds and the state. I had worked under Social Security for twenty-four years; it was as though I had not worked in that system for eight of those years. It didn’t matter that my hard earned dollars had paid for both of these benefits. Then, some people started calling it an “entitlement.” Social Security was NOT an entitlement – I paid for both of my retirement benefits.}

_{Before President Biden left office, he signed a bill that removed the reduced Social Security benefit. And, the bill said we would be paid some of the back pay we should  have received as our benefit. Not the entire amount, you see; but, at least, part of it. The bill was called WEP / GPO. At the beginning of the year, we received an e-mail that said the payment could/would not be made for about a year. Then, in early March came another e-mail saying that the payment would be made in March.
The dollars were, indeed, deposited in my checking account on March 10. Thinking that now my monthly benefit deposit would include that one-third benefit that had been withheld in the past, I looked at my March deposit (it always is deposited on the second Wednesday of each month) and found that there was no difference in the dollar amount from January and February. Exactly the same as those first two months of this year. I decided to pursue this matter with Social Security to learn why there was no additional money in my monthly deposit.
An article in The Washington Post stated: “The Social Security Administration might slash the telephone service that millions of retired and disabled Americans use to apply for and access their earned benefits.” It continued: “… the Department of Government Efficiency is pressuring the agency to root out alleged fraud, and in response, the SSA is considering ending its phone service, which processes claims and bank transactions through direct deposit. Instead, the agency would direct elderly and disabled people to the internet and in-person field offices.” I think of myself as reasonably capable with the internet, and since I did have a question about my deposit, I determined I’d use the internet to get it answered, since there might not be anyone at Social Security to answer the phone and my question. And, so, I began by putting, “Find Social Security Email,” into my search engine. Here are the results, which I’ve copied into this blog. Maybe, someone can help me work through the responses. Please understand that the following is somewhat scattered; it is, however, a direct copy from the internet.
Search For Answers From Across The Web On SmartHolidayShopping.com. Find Answers Here – Search Now.
    Find The Results You Need
    printer ink cartridges
    printable transparent…
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JustAnswer
https://www.justanswer.com/ss-help/online-chat (remember another time for another question I tried this and got nothing?)
Get Social Security Email Address
Connect Anytime 24/7 – Subscribe Now for 24/7 Access to Verified CPAs Online. Get Social Security Email Address Help Now. Get Help w/ SSI Benefits, Disability, Income, Taxes & More. Advisors Online Now. U.S. Based Experts.
rating for justanswer.com (whatever that means)
Ask Social Security Expert   (You know, one of those body-less writers that asks questions -AI at its best!)
Ask a Social Security Expert Now. Be Connected Online in Minutes! (AI, again)
Get SS Answers in Minutes (AI, again)
Ask Social Security Lawyers Online. Get Legal Answers Today! (By now, I’m yelling at the computer. I want the e-mail address!)
24-Hour IRS Helpline (No telephone number; just that AI nobody who will ask questions and supposedly answer questions. And, then, if you want a real person, charge for it. And, it’s about Tax. I don’t want to know about tax. I have another question!)
Get Tax Questions Answered Fast Connect to Tax Advisors Online Now (I wasn’t looking for tax help.)
Retrieve Your Password (I have a password?)
Live Experts Help You in Minutes! Get Your Password Fast
Then, I tried a different tack. I put “contact ssa by e-mail” into my search engine, with the following results.
Change Of Address Form Usps
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referencewww.reference.com/world-view/update-address-social-security-administration-171a307e8ee1eb7c
The steps involved in updating an address with the Social Security Administration are situation-specific, but may include accessing My Social Security and updating the information …
I don’t want to update an address. I want to know why my March benefit did not change!
Then, there are the “Related searches”
ssa change of address online
ssa change of address notification
ssa change of address for ssa headquarters address
ssa office address
ssa change of address by 
ssa mailing addresschange of address 
ssa gov
ssa update address social security  change address form}

_{This is where, after about an hour of searching, I gave up and stopped wasting my time. I still don’t have the Social Security e-mail address. Maybe, tomorrow, I’ll try to find a telephone number and take my chances there.}

_{More information: I attempted to create an account. I received an e-mail that stated: “}Your personal activation code is about to expire! [I didn’t even know I had an activation code.] This is a reminder for you to follow the instructions in the letter you received to finish setting up your my Social Security account online. If you do not finish setting up your account online before your activation code’s expiration date, you will have to restart the process.”

Not to worry. I could just call the telephone number, 1-800-772-1213. So, I did. The wait time to talk to a real person is 120 minutes – two hours, if you will. TWO HOURS!! I know who is responsible for this problem. Do you?

_{Be Safe and Be Well
The Cranky Crone
Thoughtful comments are appreciated.}