This is a letter that I e-mailed to the CEO of Office Depot. Remember that said we need to let corporate know when something comes along to disturb and/or anger us. So, here is one from me.
________________________________
Gerry Smith
CEO
Office Depot
Dear Mr. Smith:
The purpose of this letter is to provide information regarding the new fax set up in your stores. I am assuming that every currently operating Office Depot store has the same set up.
Time was when to send a fax, the customer walked into the store, filled out a “send” sheet, faxed the information to the proper telephone number, received a confirmation sheet, paid for the process at the check out stand, and left. Simple process. Understandable process. Short process. Right!